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Context Help

If you lose your way inside our Control Panel, the first step you should take is to click the Help button, which is visible on each and every page. A popup will appear. It offers exhaustive info about all the actions that you can perform on the given page. Each pop-up window appears on the same page so that you can swiftly return to your work.

Video Tutorials

We have a huge collection of educational videos describing how to work with our Control Panel. They're meant for those of you who want to see how things are getting done rather than only reading articles. In this way, everyone can quickly get to know our web hosting Control Panel by simply watching our step-by-step tutorial videos.

F.A.Q.

If you can't find the answer you searching for, have a peek at our extensive Frequently Asked Questions section, which comprises questions asked by real clients and provides real solutions. We periodically update our FAQ section with new articles in an attempt to embrace all the innovations and new additions to our platform.

Ticketing System

If you still can't discover the answer you need in the Frequently Asked Questions section either, you can contact our excellent team of client support engineers available 24x7 and ready to assist you with any issue. Each trouble ticket you send will be answered within one hour (the average trouble ticket response time is about twenty minutes), so you will not have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 241741

Sales Lines Working Hours:
Monday to Friday:
09.00 AM - 11.00 PM GMT/UK
05.00 AM - 07.00 PM EST/USA
07.00 PM - 09.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com